Cleopatra Charles and Margaret F. Sloan
Cleopatra Charles from Rutgers University–Newark, in the USA, and Margaret F. Sloan, from James Madison University, USA, with their method “Evaluating the Intangible Value of the Arts Using FACE Metrics”. The evaluation by the jury stresses how combining the Performance Measurement Cycle, SMART goals, multiple evaluation types, and the FACE framework (Finance, Artistic Value, Community, Engagement), this approach turns evaluation into a story of mission, impact, and accountability.
Cleopatra Charles
Cleopatra Charles is an Associate Professor with expertise in nonprofit finance, philanthropy, and civic engagement in the School of Public Affairs and Administration at Rutgers University, where she has been since 2010. During 2019-2020 she was a Fulbright Visiting Scholar in the Department of Civil Society Studies at Charles University in the Czech Republic, and in 2021-2022 she was a Fulbright Visiting Scholar at the National University for Public Service in Hungary. Dr. Charles brings deep regional knowledge and longstanding academic and professional connections in Central Europe. Her work bridges theory and practice, focusing on how civil society organizations navigate post-communist transitions and democratic challenges.
Margaret F. Sloan
Margaret F. Sloan is the director and faculty member in the School of Strategic Leadership Studies at James Madison University and serves as the director of the National Center for Nonprofit Enterprise. Prior to teaching, she worked in the nonprofit sector for ten years in a variety of management roles with a focus on arts management, youth programs, and resource development.
